Terms of service

Website Terms and Conditions

Effective Date: 23 April 2025

Please note that there are separate terms and conditions for Invoiced Orders. The below terms and conditions are specifically for use of Game Changer Inspire Others Limited's website.

GAME CHANGER OVERVIEW

GAME CHANGER OVERVIEW

 This website is operated by Game Changer Inspire Others Limited. Throughout the site, the terms “we”, “us” and “our” refer to Game Changer Inspire Others Limited. We offer this website, trading as Game Changer including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by a third party website host, They provide us with the online e-commerce platform that allows us to sell our products and services. All customised goods made specifically for you cannot be returned (unless the garment is damaged). For damaged items, If it is possible we will first replace the garment, if this is not an option where minimum order quantities apply we will refund. Damaged, altered, dirty, or worn garments may not be exchanged, credited or refunded. If a garment is damaged on receiving the item you must notify us within 7 days, with proof/photos. If returning for a refund please note that we do not provide refunds on shipping.

GENERAL CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

INTERNATIONAL DELIVERY

Be aware that in the instance of international shipping, Game Changer is not responsible for any additional import or customs duty charges that your country may charge. It is advised that you research your country's import regulations prior to proceeding with your order. Delivery may not be available to all countries. If delivery to your country is not available on our website email us the item you want to order and your address so we can provide you a freight quote.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS AND/OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We cannot guarantee that any of our digital images or digital 3D images are accurate to the actual product, as they are digital images.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to use your correct name, address and email for all orders that require pick up from store and provide your order number on pickup to receive your order.

THIRD-PARTY LINKS AND SALES

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Third Party sales of Game Changer goods may happen when a Club or Team sell, collect order or advertise our products and Team Wear. Game Changer do not monitor their pricing or sales terms and conditions this is at the discretion of the club/Team Third Party. If you are purchasing from a third party you agree to their terms and conditions.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. (L) using any of our images or replicating any of our designs. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRENTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Game Changer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Game Changer, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Game Changer Inspiring Other Limited.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be directed to us:

INTERNATIONAL DELIVERY: Be aware that in the instance of international shipping, Game Changer is not responsible for any additional import or customs duty charges that your country may charge. It is advised that you research your country's import regulations prior to proceeding with your order. Once your order has left Game Changer Store, liability is with the freight company, once it has left New Zealand it changes freight companies and enquires must be directed you the receivers freight company via the tracking number provided.

DELIVERY COSTS: Delivery costs are applied to purchases prior to the order being submitted, the costs are in NZD and may change without notice. Please note freight & Courier services are provided by a third party, Game Changer does not have control of the pricing that they charge and this may change at any time without notice.

PAYMENT TERMS FOR ONLINE ORDERS: Game Changer accept a number of different payment gateways including Visa, MasterCard, PayPal and AfterPay.

All transactions will be billed in NZ (New Zealand Dollars). You will need to submit your credit card or PayPal details at the time the order is placed on the website, a confirmation email is sent to confirm goods purchased and value of the order. By Submitting your order and entering your payment details you authorise Game Changer to debit the order value from your nominated payment option.

Should your nominated credit card be declined by your financial institution, we are unable to guarantee the delivery of your goods and may contact you to make organise alternative payment and delivery arrangements.

Game Changer may decide at any time, not to accept payment from you by credit card. Should we decline to accept payment, we will not process the order and will contact you to inform you that your order will not be processed. We may process this Order or further Orders should you make alternative payment arrangements.

*Please note payment terms for invoiced orders are separate form this agreement.

                                    

Order Terms and Conditions

Effective Date: 23 April 2025

Order Process

 1. Enquire – Let us know what your after and we will provide pricing

2. Ready to Order – Fill in our Order Sheet & Contact/Postal form

3. Invoice – We will email you and invoice. We ask that you please check the invoice information is correct. Once payment is received we will begin the design process. (Time frame is 1 - 2 weeks)

4. Design Confirmation – Please check your design; ensure your logos, colours, spelling & any other important details are correct. You get up to two free revisions. Disclaimer: If the design containing errors is approved, the customer is responsible for all costs, including corrections and reprints.

5. Placing your Order into Production – Once you are happy with your design confirm the revision with us and we will place your order into production. No changes to design or size/quantities can be made at this point.

In approximately 2 weeks, you will receive an email of an image of printed sample. We ask that you please check: •    Logos, colours, design are correct.

In approximately 4 weeks from the approval of your image sample, your order will leave the manufacturing factory.

In approximately 1 – 2 weeks later, your order will arrive to the Game Changer store. We will collate your order and dispatch this. An email will be sent to you to let you know your item is ready and you will be emailed a tracking number.

Payment

Payment is required in full prior to your design being created or on invoice if it is a repeat order with no changes. We cannot invoice you until you have filled in our order form with all sizes/numbers/names required.

Time Frames

Production time frames start once payment is made and your design is signed off.

Sublimated Items time frames are from full payment received & conformation of design.

4-6 weeks Standard Items
8-12 weeks Rainwear

In house branding/printed on demand time frames are 2 weeks from full payment received & conformation of design.

If your order is urgent or required sooner that these dates please let us know so we can check with our factory.

(Sublimated timeframes exclude domestic freight times, Chinese New Year Dates - these change each year but are usually in February.)

Design Fees

Your initial design is FREE.

Design fees will be applicable for the following:

  • If there are more than 2 changes to your draft design
  • If we are creating a new logo
  • For redrawing any supplied logo that is not supplied in PDF format
  • For any purchased images you want on your design

Design fees are $38.00+gst per 15 minutes. Please request an estimate for your requirements.

Freight

We have no control over freight delays either international or throughout NZ or any unexpected event that caused delays by freight BUT we will always do our best to get it to you on time.

Store Pick up

Due to increase in production, we no longer offer store pick up. Please ensure when you fill in our order forms you provide the shipping address you want your goods to be sent to.

Game Changer Logo

Game Changer is the Brand that your designs are created by. The Game Changer logo will be on all sublimated garments as Game Changer is the designer. On some occasions where culturally appropriate we may choose to change the placement/colour but this is solely at the discretion of Game Changer. Otherwise expect Game Changer logo to be on all garments front and back (Just like Nike and Adidas do).

Team Shops

Each product has a minimum order quantity, for most items it is 10 pieces per style but for some products it may be 30 or 50, please ensure you are aware of the minimum order quantity of each item BEFORE artwork is created.

Once the team shop has closed if your orders are under the MOQ we will email you the quantities required to reach the minimum order quantity and send an invoice for those items. You will need to reply within 2 days with the sizes you are ordering of each item to make the minimum order quantities for us to place orders into production without delays.

Please don’t request a team shop if your club/business/organization does not have the funds to make up the minimum order quantities.

We do not provide refunds to individuals where a club/business/organization does not make the minimum order quantity, by agreeing to opening a team shop the club/business/organization agrees to purchase the minimum order quantities.

We cannot extend a team shop without delaying the customers’ orders, therefore we can only extend a team shop if required by a week.

We cannot provide refunds due to banks charging fees for funds coming in & out, graphic design expenses, creation of the team shop and our customer commitment with afterpay services.

A team shop is a great way to save your club/business/organization time on admin/volunteer services, we do all the work and your club looks great!

Organising on behalf of...

If you are organising on behalf of a club (that is run by a committee), a workplace, Iwi organisation please make sure you have the authority to be making the decisions on behalf. For any design or team shop that we have spent time on that doesn't go ahead (due to differing opinions within your committee/work place/organisation) We will charge the organiser/committee/organisation for any time spent at the design rate of $38+gst per 15 minutes.

Tech Pack & Brand Guidelines

We can provide you with a Tech Pack of all your logos, colours, in svg/pdf/png/jpeg format.

For example, often this is required when a new club is formed and they want to have all the same colours for items we don't provide like signage, field/court hardwear, printing etc.

Please note your clothing designs will not be included in a tech pack.

The Price for a tech pack is from $900+gst (please note this will not include any apparel designs as we don't sell our designs).

Please note we create designs for Game Changer apparel. We are not a design service, and we don't sell our designs. Please do not ask us to provide you with our creations.

By placing an order with Game Changer that confirms you have read and agreed to our terms and conditions.